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Frequently Asked Questions
How quickly will I receive a response?
We typically respond to all inquiries within 24 hours during business days.
What are your support hours?
Our support team is available 24/7 for urgent matters. For general inquiries, our team operates Sunday to Thursday, 9 AM to 6 PM Saudi Arabia time.
Can I schedule a meeting with your team?
Yes! For business partnerships or detailed discussions, please mention it in your message and we'll arrange a meeting.
Do you have a driver support line?
Yes, drivers have access to a dedicated support line available 24/7. Please use the in-app support feature or call our driver hotline.